Compliance Verification for Members

AWE offers verification of utility compliance with the G480-20 Standard for current members at no charge, though a processing fee may apply for complex submissions. Members are encouraged to follow the checklist closely to avoid extra fees. AWE members can request access to the AWE G480-20 Compliance Checklist by emailing our team. Interested in having AWE verify your utility’s G480-20 Standard?  Apply to become an AWE member today!

About the G480-20 Standard

The G480-20 Water Conservation and Efficiency Program Operation and Management Standard (G480 Standard)  is a voluntary framework for water providers created by the American Water Works Association. It details critical components of an effective conservation program, including managing water use upstream of customer meters and promoting efficient use downstream through customer billing and education. A conservation program meeting this standard has the potential to impact all water users.

The G480-20 Standard includes the following voluntary requirements:

• Dedicated staff for conservation initiative (point of contact)
• Conservation and efficiency planning
• Integrated resources planning
• Water shortage or drought plan
• Public information and education
• Water waste ordinance
• Universal metering and source water metering practices
• Nonpromotional water rate
• Monthly billing based on metered use
• Clear definition of water use units in gallons or liters
• Landscape efficiency program
• Water loss control program

The standard document details additional requirements and verification components. To purchase a copy, visit the American Water Works Association website.

*The AWE G480-13 Legacy Leaderboard can be viewed here.