Customer Device Distribution Programs

Device distribution programs are used to provide water conserving devices to customers where the devices can be easily installed by the customer themselves using basic tools, typically found in homes or businesses (pliers, adjustable wrench, or screwdriver). The most common devices distributed are low flow or high efficiency showerheads, flow restrictors, low-flow aerators for faucets, toilet leak detection dye tablets, and toilet displacement devices. Many water suppliers distribute high-efficiency flush toilets, pre-rinse spray valves for commercial kitchens, and other devices.) Because the customer is expected to install the devices, this strategy has experienced variable success rates, and is usually most successful where the  customers are highly motivated to take the time and effort to complete the installations.